Project Manager Onboarding Document

Welcome to Argyle! We’re thrilled to have you on board to help us manage our projects! This onboarding document will provide you with a clear understanding of our company, expectations, and resources to help you get started smoothly.

General Information #

• Company Name: Argyle Interactive Inc.
• Address: Online; founded in Philly
• Contact Information: info@argyle.in
• Website: https://argyleinteractive.com/

Schedule and Working Hours #

• Working Hours: 9 am – 5 pm EST.
• Break Times: Flexible, aligned with task management.
• Time Off: Please notify Argyle in advance of any upcoming planned time off or schedule changes.
  • Please give your account managers at least 2 weeks’ notice for planned trips/vacations. 
  • Please notify Nikol by email to nikol@argle.in of future absences and put them on your Argyle Google calendar. 
  • Please go through your assigned projects and determine with your Account Manager how the project will be managed while away.

Key Contacts #

• Department Leads: Nikol (nikol@argyle.in), Logan (logan@argyle.in) and Jon (jon@argyle.in)
• Emergency Contact:
  • Nikol (832-382-8342, nikol@argyle.in)
  • Logan (609-335-5489, logan@argyle.in)

Company Culture and Values #

• Culture: Respectful, prompt, and professional.
• Values: Treat everyone equally, welcome ideas, and emphasize quality work.
• Initiative: Display initiative, willingness to learn, and take on responsibilities.
• Self-Management: Communicate, self-manage, and handle tasks effectively.

Dress Code #

• Attire: Casual attire; smart casual for client meetings.
• Presentation: While we are a work-from-anywhere company, we expect you to show up to meetings and look prepared for work.

Communication Guidelines #

• Team meetings: Be ready, awake, and responsive in team meetings. Camera must be on for team meetings.
• Responsiveness: Promptly respond to messages and meeting invites within 2h.
• Asana Tasks: Create tasks for assignees and review questions in Asana, Google Chat or via email.
• Urgent Communication: Directly message lead or Account Manager for time-sensitive issues within Google Chat. Make a note on Asana Comments or Asana Project Statuses of any updates related to project progress, timeline change, or problems. 
• Communicate effectively: We rather you overshare and give context rather than keep things quiet. If you do not know something – let us know. If you don’t have the full details to complete a task or delegate to a team member, then ask before starting.
• If something is wrong: Let us know if something is not going right – we do not want a deadline to be missed or to end up with only 24h to try to figure out a solution. As soon as there is a problem that is not able to be solved within 15 minutes of trying, please notify a lead or Account Manager. Additionally, if you see a problem/error (ex: you are reviewing a blog update but notice a website page on the site is showing a 404 error) then notify a relevant team member immediately and the Account Manager.
• Client Interaction: Maintain professionalism and courtesy. Follow your Lead’s/Account Manager’s direction.

Workspace and Equipment #

• Workspace: Personal computer from anywhere.
• Equipment: Use your personal computer and phone; no company-provided equipment.

Tools and Software #

• Tools: Asana, Google Drive, Markup.io, Adobe, iCloud, Loomly, Gmail.
• Access: Instructions provided as needed.
• Chrome: Please perform your work through Chrome (not Safari) as it works best with our tools. When working, you need to be logged into 1 Chrome profile only, which is your Argyle profile. Sign out of personal Google Chrome profiles. If you’re signed into 2 or more profiles at once, it will always load as your primary profile.
• Google Suite: Please log into your Argyle profile. Save files in our drive under the appropriate client folders with “Argyle Interactive – Edit” access permissions to everything. Add your schedule, any vacation, and work meetings to your Argyle Google calendar.

Projects and Responsibilities #

• Projects: Assigned by the lead/Account Manager and Strategist.
• Responsibilities:
  • Task out projects
  • notify lead (account manager/strategist) of task completion
  • project checks
  • project timeline edits
  • review deliverables to ensure briefs were followed correctly.
  • Additional team updates and projects as assigned.
• Potential Projects: project management of ongoing marketing efforts (Campaign Management) as well as client website site operation and maintenance (Website support).

Training and Development #

• Resources: Access online resources and training provided by leads/Account Managers. 
• We expect you to learn and grow. Google is a great resource for learning new skills and first searches for answers. If you do not find an answer after looking within 20 minutes, ask a lead/Account Manager. 
• Ask when resources are needed or if you need to learn a skill.

Code of Conduct #

• Expectations: Professional behavior, inclusivity, and respect. Self-starter that seeks out new initiatives and proposes ideas/improvements
• Intolerance: Zero tolerance for prejudice, harassment, or malicious behavior. 
• Privacy: You will be provided with privileged information from clients – you are expected to keep it private.

Attendance and Punctuality #

• Meetings: Attend meetings with the camera turned on during working days.
• Communication: Respond promptly to messages and meeting invites.

Benefits and Perks #

• Rewards: Opportunity to earn a percentage of total billing for bringing in new business (10%).
• Flexibility: Complete work within weekly hours, a flexible schedule. We are happy to work with you for needed days off; notify the team, Nikol and Logan, with at least 2 weeks notice for planned trips and vacations.
• Dress Code: Casual attire most days.

House Rules #

• Respect: Maintain respectful behavior; no prejudice, sexism, racism, etc.
• Attendance: Complete weekly hours; no unexcused/notified absences.
• Deadlines: Prioritize client deadlines; communicate issues in advance.
• Property: Responsible use of company equipment and supplies. Use of personal equipment for day-to-day work.
• Disruption: Avoid disruptions during meetings.
• Networking: Attend at least 1 networking event or educational experience per quarter.
• Client Emails: CC supervisor in all client emails.
• Termination: Return company assets upon termination and/or end of co-op.

Onboarding Set-up #

• Argyle Account:
  • Request access from Logan 2 weeks prior to start date.
  • Set up General Email, Asana Account, Gmail Chat team conversations. 
  • Request Google Drive, Asana, MyCloud, and other necessary Access.
• Software Requirements:
  • Install role-specific software and familiarize yourself.
• Training Session:
  • Attend a 1-day training session with a supervisor.
• Intro Email:
  • Send an introduction email to team@argyle.in.
• Social Media:
  • Follow and Like Argyle’s official social media accounts.
• Phone Number:
  • Text your cell number and name to Logan and Nikol.
• Email Signature:
  • Adjust your work email signature according to company style. (screenshot example of Logan’s signature)
    Name | Position
    c: Cell
    ArgyleInteractive.com
    @ArgyleInteractive

FAQs #

• Common Questions and Answers: Not provided. Please ask and we shall add them.